Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you use LYRC, you may provide:

• Email address (required for account creation)
• Password (securely hashed)
• Billing information (securely handled by our payment processor)
• Support emails or inquiries sent to support@lyrc.studio
• Content you upload, such as audio files or text used to generate videos

We do not collect your card number or banking information directly — all payment data is processed securely by our third-party payment provider.

1.2 Information Collected Automatically

We automatically collect:

• Usage data (pages visited, actions taken)
• Device information (browser, OS, IP address)
• Approximate location (city-level, not precise)
• Performance and error logs
• Analytics data (see Section 6)

This information helps us keep LYRC reliable, secure, and fast.

2. How We Use Your Information

We use your information to:

• Provide and operate the LYRC service
• Authenticate your account
• Process payments and manage subscriptions
• Improve features, performance, and reliability
• Send important product updates (see Section 5)
• Prevent abuse, fraud, or misuse of the platform
• Offer customer support
• Analyze usage to improve the user experience

We never sell your data.

3. How We Store and Protect Your Information

We use industry-standard security measures to protect your data, including:

• Encrypted connections (HTTPS)
• Secure password hashing
• Permissions-based access controls
• Isolated infrastructure
• Continuous error and performance monitoring

While no online service is 100% risk-free, we take significant steps to safeguard your information.

4. How Long We Keep Information

We retain:

• Account information as long as your account is active
• Generated content until you delete it
• Analytics and logs for operational and security purposes
• Billing records as required for tax and compliance

If you delete your account, we remove your personal information except for data required to comply with legal or financial obligations.

5. Email Communication Preferences

What You Receive Automatically

When you create an account, you agree to receive:

• Critical system emails (password resets, receipts, service alerts)
• Product updates and announcements

Unsubscribing

You may unsubscribe from marketing and product update emails at any time using the link at the bottom of the email.

You cannot unsubscribe from essential security or transactional emails.

6. Analytics & Tracking

We use privacy-friendly analytics to understand how LYRC is used and improve performance. These tools:

• Do not use invasive tracking
• Do not use cookies
• Do not collect personal identifiers
• Provide aggregated, anonymized usage metrics

Analytics data is always collected to help us maintain and improve the platform.

7. Cookies & Similar Technologies

LYRC uses minimal cookies for:

• Authentication (staying logged in)
• Session management
• Basic functionality of the app

We do not use marketing or advertising cookies.

8. International Users

LYRC is available globally. If you access the service from outside the United States:

• Your data may be processed on servers located in the U.S.
• You acknowledge that U.S. data protection laws may differ from your local laws
• We do not guarantee speed or accessibility outside the U.S.

9. Your Rights

You have the right to:

• Access your account data
• Update account information
• Delete your account
• Unsubscribe from marketing emails

Account Deletion

You may request deletion by emailing: support@lyrc.studio

Once processed, your account and personal data will be removed except for information required by law (e.g., past invoices).

Data Export Requests (EU/UK Users)

LYRC processes reasonable data access and export requests at our discretion. We do not provide automated data export tools at this time.

10. Children's Privacy

LYRC is not intended for use by anyone under the age of 13. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will update the "Last Updated" date at the top of the page.

12. Contact Us

For support or privacy questions:

support@lyrc.studio

LYRC LLC (pending registration)

1212 McGavock Street

Nashville, TN 37203

United States